Operations
Norma Casey
Event Operations Manager
E: norma.casey@
T: +353 (0)64 667 1503
Norma is responsible for bringing to fruition Killarney Convention Centre’s varied and interesting programme of events for existing and new clients in both the Irish and international marketplace.
Norma manages and co-ordinates the successful operations of Killarney Convention Centre and ensures that all conferences and events run smoothly. Norma’s role is to lead the relevant Management teams and Department Heads in each hotel in the successful management of all Killarney Convention Centre events including conferences, meetings, exhibitions, sporting events and banquets.
Norma takes responsibility for building relationships with new clients, maintaining existing client relationships and handling new business.
Management
Breffni Ingerton
General Manager
E: breffni.ingerton@killarneyconventioncentre.ie
T: +353 (0)64 667 1551
Breffni has worked with the Gleneagle Group for twenty years. A graduate of University College Cork (UCC), Breffni commenced work as the Accommodation Manager for The Gleneagle Hotel in 1997. Her professionalism and attention to detail propelled her career forward and in 2005 she became the first female General Manager of The Gleneagle Hotel.
Following the construction of the Irish National Events Centre (INEC) in 2000, a separate conference and events department was formed to actively target business tourism. Breffni’s leadership, innovation and organisational skills made her the natural choice to head up this branch of the business. In 2011, Breffni implemented a re-brand of The Gleneagle Group’s conference facilities. As General Manager of Killarney Convention Centre, Breffni takes full responsibility for the sales, marketing and operational teams delivering and excelling the clients’ requirements across the complex.
In 2010, Breffni and her team were awarded the prestigious Best In-House Event Team at the Events Industry Awards for their handling of Google’s International Sales Conference and in 2013, they were awarded the EFQM 4-Star Award for Excellence.